Política de envío

Order Processing

All orders are processed within 1–2 business days, excluding weekends and public holidays.

During peak seasons, promotions, or holidays, processing and delivery times may be longer due to increased order volumes or carrier-related delays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Standard Shipping

United States

Shipping rates and delivery times may vary depending on your location and the shipping method selected at checkout.

Once shipped, standard delivery within the continental United States typically takes 2–5 business days.

Please note:

• Delivery to PO Boxes may take longer.

• Delivery to military addresses (APO/FPO) may require extended transit times due to military postal handling.

International Shipping

International shipping rates are calculated at checkout based on destination and order weight.

Estimated delivery time for standard international shipping is 7–21 business days once shipped, depending on your location and local postal services.

Please note that international orders may be subject to import taxes and duties. These fees are the responsibility of the customer.

For international shipments, final delivery is handled by your local postal authority or courier.

Customers are responsible for providing accurate delivery information, including any required postal or P.O. box details.

Express Shipping

Express shipping options may be available at checkout for select destinations.

Delivery times and rates vary depending on destination and package weight. Estimated delivery for express shipping is 2–6 business days after dispatch, where available.

Express shipping is not available for PO Boxes and may be subject to weight limitations.

Taxes, Duties & VAT

For orders shipped within the United States, applicable sales tax may be charged in accordance with state and local laws.

For international orders, customs duties, import taxes, and VAT are not included in the purchase price and are the responsibility of the customer. These charges are determined by local customs authorities and vary by country.

We recommend checking your local customs regulations prior to placing an order.

Shipping Delays & Carrier Issues

Delivery times are estimates and are not guaranteed. Nocta Rest is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our control.

While we are not liable for shipping delays, we will always do our best to assist you in resolving delivery issues whenever possible.